Terms of service

Effective Date: 2017-01-24

Welcome to CYRUS™, operated by Silk Route Trading BV (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website and the purchase of our products. By accessing our website or making a purchase, you acknowledge and agree to these Terms.

1. Responsible Drinking

We believe in the enjoyment of alcoholic beverages through responsible consumption. Our goal is to provide high-quality drinks while promoting safe and mindful drinking practices.

  • Age Restriction: You must be at least 18 years old to purchase products from our webshop. By placing an order, you confirm that you meet this age requirement. We do not sell alcoholic beverages to individuals under the age of 18, in accordance with the law.
  • Know Your Limits: Please enjoy our beverages responsibly. We encourage moderation and recommend you be aware of your alcohol consumption limits.
  • Health Awareness: Excessive drinking can lead to health and safety risks. If you have concerns about your alcohol intake, seek advice from healthcare professionals.
  • Drink and Drive: Never consume alcohol if you plan to drive. Arrange for alternate transportation if you are drinking.
Need Help?

If you or someone you know struggles with alcohol use, resources and support are available at www.alcoholinfo.nl.

2. Payment Methods

Payments are processed through Stripe. Available payment methods vary depending on your country and may include:

  • Credit Cards
  • Revolut Pay
  • PayPal
  • iDEAL

and other region-specific options.

3. Shipping and Delivery

We deliver to all countries within the European continent, including the UK and Switzerland. You are responsible for ensuring compliance with local laws and regulations regarding the importation of alcoholic beverages. We are not liable for delays, customs duties, or import restrictions imposed by local authorities.

4. No Order Cancellations

Once an order is placed, it cannot be canceled or modified.

5. Liability Disclaimer

We are not responsible for delays or damages caused by events beyond our control, such as shipping disruptions, natural disasters, strikes, or customs delays. We are also not liable for any misuse of our products.

6. Language

These Terms of Service are binding in English. Translations are provided for convenience, but the English version takes precedence in case of discrepancies.

7. Dispute Resolution

These Terms are governed by Dutch law, followed by applicable European Union law. For customers in the UK and Switzerland, relevant national laws may apply where necessary. Disputes will be resolved in the courts of the Netherlands, unless otherwise required by applicable law.

8. Force Majeure

We are not liable for any failure to fulfill our obligations due to events beyond our reasonable control, including natural disasters, wars, pandemics, or government actions.

9. Changes to Terms

We reserve the right to update these Terms at any time. Please check this page periodically for changes. The “Effective Date” at the top indicates the latest version. Continued use of the website constitutes acceptance of the revised Terms.

10. Contact Information

If you have any questions or concerns about these Terms, please contact us:

Silk Route Trading BV
Address: Zilverenberg 41, 5234 GL ‘s-Hertogenbosch, The Netherlands
Phone: +31 (0)85 083 1522
Email: [email protected]