Effective Date: 2017-01-24

Welcome to CYRUS™, operated by Silk Route Trading BV (“we,” “us,” or “our”). This Privacy Policy (“Policy”) outlines how we collect, use, and protect your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR). By using our website, you acknowledge and agree to this policy.

1. Personal Data We Collect

When you make a purchase or interact with our website, we collect the following data:

• Name
• Phone Number
• Billing and Shipping Addresses
• Company Name (optional, for business purchases)
• VAT Number (optional, for business purchases)

This information is collected when you are redirected to the Stripe Payment Link for checkout.

2. Third-Party Services and Data Collection

We use the following third-party services:

• Stripe: Payment processing provider. Stripe collects your payment details and associated personal data during checkout. Please refer to Stripe’s Privacy Policy for details on how they handle your data.
• Google Analytics: We use Google Analytics to gather general website usage metadata that does not directly identify individuals. For more information, refer to Google’s Privacy Policy.
• reCAPTCHA: Our contact form and newsletter subscription form may use Google reCAPTCHA to prevent spam. reCAPTCHA collects metadata such as IP address and browser details.

3. Cookies and Tracking Technologies

We use cookies for the following purposes:

• Age Verification Cookie: If an age verification gate is used, a cookie is stored on your device for up to 4 weeks.
• Google Analytics Cookies: Cookies set by Google Analytics may track anonymous website usage data.

If Stripe’s 1-Click Checkout option is used, Stripe may set additional cookies. Refer to Stripe’s Cookie Policy for details.

4. Data Retention

We retain your personal data for a year after purchase unless you request its deletion.

5. Your Rights Under GDPR and Other Regulations

You have the following rights regarding your personal data:

• Access: Request details of the data we hold about you.
• Rectification: Correct inaccuracies in your data.
• Erasure: Request deletion of your data.
• Restriction: Limit how we process your data.
• Objection: Object to processing of your data.
• Portability: Receive your data in a portable format.

To exercise any of these rights, please contact us at [email protected].

6. Marketing Communications

We may use your email address to send marketing communications if you have subscribed to our newsletter. All marketing emails will include an unsubscribe link to opt-out at any time.

7. Data Security

Your personal data is stored securely with Stripe and other third-party providers who implement industry-standard security measures to protect your data.

8. International Data Transfers

We rely on Stripe and MailChimp for processing. These providers use servers located in the EU for customers within this region. For more details, refer to the respective privacy policies of these services.

9. Changes to Policy

We reserve the right to update this Policy at any time. Please check this page periodically for changes. The “Effective Date” at the top indicates the latest version. Continued use of the website constitutes acceptance of the revised Policy.

10. Contact Information

If you have any questions or concerns regarding this Policy, please contact us:

Silk Route Trading BV
Address: Zilverenberg 41, 5234 GL ‘s-Hertogenbosch, The Netherlands
Phone:
Email: [email protected]