FAQ's

We ship within 24 hours of the order being placed.

This depends on whether it is an International or an order in Europe. All orders in Europe will be ‘normally’ shipped and delivered within 1-5 business days. For the rest of the world, normally it will be delivered between 10-20 business days.o insert any text and pictures. Big pictures will decrease under the size of the block.

We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business days, please contact us.

We work hard to lower our shipping costs to pass those savings on to you. Right now, we offer free shipping for orders € 50 and over for the Netherlands, Belgium and Germany. Otherwise, we charge the rate that we pay to our mailcompany. You can see the shipmentrate when you place your order.

Yes we do! If you are based in the UK we recommend to buy on www.getcyrus.uk. If you're not able to find there what you need, please let us know so we can find a solution!

If you find that you’re not completely satisfied with our products, we will gladly issue you a refund. That’s how committed we are with our products. All we ask is that you send us a quick message on why it didn’t meet your standards. We are always looking for ways to improve our products.

We use Mollie Secure Payment System for all major European online payments as Ideal, Bancontact, KBC/CBC, Ing Home'Pay, Sofort banking, PayPal and others and also accept all major cards.

When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. Please email us for this or make a note when you are ordering. We will be sure to keep all prices and receipts out of the package.

You can contact us for more information.

Yes, you can always contact us for discounts and offers.

For UK orders we recommend www.getcyrus.uk. If you however cannot find what you need on the UK site, please let us know and we'll find a solution!

Please see this link for our privacy policy.

Feel free to contact us, we would be glad to help you out.